To help customers to take an informed decision on time to visit their favorite DLF Malls!
· Introduces features such as Shop Safe, Lukout Closet, Contactless Dining and Shop Assist to make customer experience smooth and enjoyable
· The app is available on Google Play and Apple app store for customers to download
India, September 1st,2020: To provide the safest and most convenient shopping experience for their customers post the lockdown, DLF Malls, the country’s biggest and largest physical marketplace today unveiled exciting new features in ‘DLF Malls Lukout app’.
The new “Shop Safe” feature on the ‘DLF Malls Lukout app’, uses advanced algorithms, data from multiple sensors to calculate real-time mall traffic, and safety updates. It informs them of the permissible number versus actual no of people (at any given point of time) in the mall as per the social distancing norm, which can help consumers to make an informed decision on time to visit the mall. The app also lets shoppers express check-in through Safe Pass or their Aarogya Setu QR code.
With this launch, DLF Shopping Malls has transformed its digital in-app experience with a safe shopping feature which will provide customers real-time safety updates, footfall updates in the mall. And in the store, is coming soon. Thereby, helping customers to plan their mall visits by pre-booking their time slot while sitting at home.
The app has also introduced one of its kind, a new feature “The Lukout Closet”, a digital wardrobe for fashion lovers. A completely immersive visual experience, it curates the looks as per season’s latest trends. And with an exclusive DLF Malls Shop Assist service, it connects consumers with the brand’s store manager directly. Not just that, now shoppers can enjoy live video calling and virtual store navigation with DLF Malls Shop Assist with this app.
The dining experience has also been upgraded with an all-inclusive feature of Contactless Dining introduced across the restaurants and food courts housed in DLF Malls that allows consumers to book a table, check out the digital menu, pre-order as well as with an option of direct payment.
Speaking about the app, Ms. Pushpa Bector, Executive Director, DLF Retail, said, “In line with our commitment of providing a safe and pleasurable shopping experience for our consumers, we are delighted to introduce our revamped app ‘DLF Malls Lukout’. With features like “Shop Safe” and “Lukout Closet” our aim is to help and guide our customers so that they can maintain social distancing and shop with new energy & confidence. The app will further assist them in pre-booking and pre-planning their visit and encourage contactless shopping and dining experiences in our malls. With this, we want to provide the safest and most convenient shopping experience for not just our customers who are visiting the malls, but also for those who are at home and want to shop at our properties”.
DLF Malls has unveiled a new brand film to showcase the new features of the ‘DLF Malls Lukout app’ and has also introduced a new logo. The app is available on Google and Apple Store for customers to download.
DLF Malls Lukout app is a one-stop solution that offers real-time traffic, express check-in with a safe pass, curbside pick -up and contactless dining.
For the safest and most convenient way to shop at DLF Malls, the app offers exclusive features for visiting DLF Malls.
§ Track real-time traffic
§ Express check-in through Safe Pass
§ Aarogya Setu app integration
§ Planning mall visits as per mall traffic updates.
§ Insights into latest trends
§ In depth product showcase
§ Shop Assist feature to redirect customers to the store manager directly for more unique buying experience
§ Book an appointment or request for live video calling with DLF Malls Shop Assist
§ More convenience for more shopping
§ Digital menu
§ Pre-order food
§ Contactless payments
§ Table booking
The application also includes other updates such as latest products, unique deals and offers along with its own social network for millions of consumers.
About DLF Shopping Malls
DLF has always been a front runner of the retail revolution in the country. The company’s multi-faceted retail addresses comprise of shopping centers, premium malls which have been delighting visitors with versatility, variety, and premium quality. DLF’s unmatched presence in the real estate business has reiterated its position as the market leader in the Indian retail real estate industry boasting of high retail trading density and occupancy rates. DLF manages a unique retail portfolio by the seamless integration of design, construction, leasing, operations, asset management, and strategic marketing. DLF’s project teams collaborate with world-class architectural firms to create unique spaces.
DLF Malls comprises of 6 premium properties and 2 luxury properties across Delhi-NCR and Chandigarh. The premium portfolio includes DLF Mall of India – India’s first & largest mall that has delectable dining options, energizing entertainment arenas and home to 360 brands and 65 kiosks, makes it a delightful experience for shoppers, DLF Promenade – The Fashion-forward mall of Delhi-NCR catering to thousands of discerning shoppers with a unique mix of leading international and Indian fashion, entertainment and dining options, DLF Cyber Hub – the ultimate F&B Social Hangout that has more than 75 outlets and a jam-packed calendar of events around Food, Music & Entertainment throughout the year, DLF City Centre, Chandigarh – the culturally vibrant mall. Horizon Plaza, DLF 5 – a world for finest cuisines and unmatched ambiance & DLF Avenue, Saket – the latest landmark with great shopping, fine dining & cultural happenings.
DLF’s Luxury Retail portfolio includes its two premier destinations, DLF Emporio – The first and finest luxury destination in the country designed as a name synonymous with luxury offering a unique shopping experience where the accent is on exclusivity, space, and aesthetics, where Indian fashion designers and International Luxury Brands are showcased under one elegant roof & the award-winning “The Chanakya” – India’s most uniquely curated luxury destination providing discerning luxury-enthusiasts, options across international and homegrown brands offering fashion, lifestyle, gourmet dining and entertainment.